Chapter 10: Workflow and Approval

This chapter demonstrates advanced features of workflow and approval. Our requirement requires custom workflow and approvers from various sources. This chapter, you will learn how to:

§  Generate event and workflow.

§  Set approver by API.

§  Using velocity email template in workflow.

§  Implement time out.

10.1 Requirement

Administrator requests access CRM or HR application for employee. The requirements can be written as steps:

• Entry employee number and check request CRM Application or HR Application.



• Each request has own workflow.

Figure 10-1 shows request form

• If CRM Application is checked, generate workflow Request CRM Application

• Require one approver, HR System’s web services provide approver list.
• If request approved, and send ticket. 

• If HR Application is checked, generate workflow Request HR Application
• The first approver is member of admin role “User Approver”

• If employee’s location is North America require the second approvers, for somewhere else requires only the first approver.

• The second approvers are list in properties file.

• If request approved, add provisioning role “BookPrj.HR”

• If request time out, request will be rejected automatically.
• Email notification requirement:

• Request is waiting
• Send email to all approvers.
• Request has been waiting for 5 minutes. (For testing, we set 5 minutes for alert)
• Send email to all approvers.
• Time out (For testing, we set 10 minutes for timeout)
• Send email to all approvers.
• Request rejected.
• Send email to requester.

10.2 Design

.  END OF SAMPLE

Figure 10-3 shows one workflow generate 2 workflows (attached with event)

                

                Request CRM Application workflow